We at AvePoint are committed to providing the highest quality support to our customers and understand that our success can only be achieved from your complete satisfaction. Our support and training services are designed to equip you to make the most of your AvePoint investment.
Support Center
Maintenance and Support Options – Access AvePoint Maintenance Plans and policies
Knowledge Base and FAQ – Search our Knowledge Base for answers to your technical questions
Visit our official DocAve Discussion Board – Check our forum for answers to your support questions, or submit a new question
Product User Guides – Browse through our user guides for detailed usage and functionality
Product Updates
DocAve Updates – View available DocAve releases
Training Services
Training & Education Services – AvePoint’s Training Courses are a cost-effective and convenient way to become an expert in the AvePoint products your organization has deployed
Professional Services
AvePoint Professional Services – AvePoint’s team of highly-trained engineers are ready to assist customers as they deploy SharePoint and AvePoint’s products
Contact Support
International callers please dial +44-0-207-421-5199, or +1-201-793-1111 (Option 2)
Phone support hours:
7:00 am – 7:00 pm Local Time, excluding weekends and major holidays. AvePoint Customers with Premium Maintenance contracts are entitled to 24×7 support. For more information on our maintenance options, go to Maintenance and Support Options or contact your support representative for more details.